Sustainability

FY24 marks NSR’s tenth full year of operations post its Initial Public Offering (IPO) in December 2013. We are also nearing 30 years since the inception of the business in 1995 when we built our first storage centre at Oxley in Brisbane. These milestones allow us to take a moment to reflect upon the beneficial outcomes delivered to securityholders, our employees, our customers and communities in which we operate. NSR has become part of the social fabric of these communities, providing important services to people in the midst of change of life events. These include “empty nesters” transitioning from traditional family homes into downsized accommodation, people moving interstate or overseas, those suffering family bereavement, recovering from natural disasters or those simply requiring secure affordable additional space as an appurtenance to their daily lives.

FY24 was a year of substantial growth for NSR, which included 29 acquisitions, and the completion of 11 developments and expansions. This growth is being undertaken with sustainability as a front of mind priority and our newly developed storage centres have evolved to include solar, LED lighting and highly efficient building processes such as adaptive reuse of construction materials, efficient heating and cooling systems and many other sustainability intiatives, making these state of the art centres leading examples of world’s best practice in this important area. Notwithstanding this, macroeconomic drivers including high interest rates and geopolitical risks have impacted the business and presented us with new sustainability challenges.

Our approach to sustainability focuses on four pillars:

STRATEGY

▪ Sustainability is a core pillar of NSR’s strategy
▪ Economic performance
▪Customer experience
▪Digital innovation

ENVIRONMENT

▪ Environmentally efficient operations
▪ Sustainable approach to developments
▪ Low emission business
▪ Pathway to carbon neutrality underway

PEOPLE

▪ Talent attraction and retention
▪ Employee engagement, development & wellbeing
▪Diversity & inclusion
▪Community involvement

GOVERNANCE

▪Trust & transparency
▪Responding to changing stakeholder expectations
▪Risk management

Learn more about our approach to sustainability and our achievements through our reporting: